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TERMS OF SALE

1. INTRODUCTION

The following terms and conditions (“Terms of Sale”) will apply to any purchase that you make from us on this website. If you purchase any product from us, you will be deemed to have consented to these Terms of Sale.

2. LEGAL CAPACITY

  • By purchasing any product from us, you represent and warrant to us that:
    1. (a)you are at least eighteen (18) years old; and
    2. (b)you are legally capable of entering into binding agreements or contracts.

3. MEMBER’S ACCOUNTS

  1. 3.1Some functions of our website require the registration for an account (“Account”) by selecting a unique user identification ("User ID") and password, and by providing certain personal information (for more information on the personal information that we collect, please see our our Privacy Policy.
  2. 3.2We recommend that you (a) keep your password confidential; (b) ensure that you log out from your Account at the end of each session on the website; (c) immediately notify us of any unauthorized use of your Account; and (d) ensure that your Account information is accurate and up-to-date. You are fully responsible for all activities that occur under your Account even if such activities or uses were not committed by you. We will not be liable for any loss or damage arising from unauthorized use of your Account or your failure to comply with the recommendations provided in this clause.
  3. 3.3You agree that we may for any reason, in our sole discretion and with or without notice or liability to you or any third party, immediately terminate your Account, remove or discard from the website any content associated with your Account, withdraw any subsidies offered to you, cancel any transactions associated with your Account, temporarily withhold any sale proceeds or refunds, and/or take any other actions that we deem necessary. [Grounds for such actions may include, but are not limited to, actual or suspected (a) extended periods of inactivity; (b) violation of the letter or spirit of these terms and conditions; (c) illegal, fraudulent, harassing, defamatory, threatening or abusive behavior; (d) having multiple user accounts; (e) voucher abuse (including, but not limited to, selling of vouchers to third parties and abnormal or excessive use of vouchers on the website), (f) creation, exploitation, or use of any unauthorized third-party software or products in conjunction with or operate the functions available on our website or (g) behavior that is harmful to other users, third parties, or our business interests.

4. MEMBER’S OBLIGATIONS

  1. 4.1The authorization granted to use this website and the services is effective until terminated. This authorization will terminate if you fail to comply with any of the terms or conditions herein set forth in these Terms of Sale (including but not limited to the list below). In any such event, we may effect such termination with or without notice to you. You will thereafter be unable to further use, purchase or otherwise transact on the website. In addition, we reserve the right to institute any and all applicable claims in a court of competent jurisdiction for the breach of any of these Terms of Sale.
  2. 4.2You agree not to:
    1. (a)upload, post, transmit or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, alarming, distressing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;
    2. (b)use the website or upload content to impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity;
    3. (c)forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the services;
    4. (d)cause, permit or authorize the modification, creation of derivative works, or translation of the website without our express permission;
    5. (e)use the website for the benefit of any third party or any manner not permitted by the authorizations granted herein;
    6. (f)use the website or upload content in a manner that is fraudulent, unconscionable, false, misleading or deceptive;
    7. (g)open and/or operate multiple Accounts in connection with any conduct that violates either the letter or spirit of these terms and conditions;
    8. (h)take any action that may undermine the feedback or ratings systems’ accuracy;
    9. (i)attempt to decompile, reverse engineer, disassemble, or hack the website (or any portion thereof), or to defeat or overcome any of our encryption technology or security measures implemented with respect to our services and/or data transmitted, processed, or stored;
    10. (j)harvest or collect any information about or regarding other users, including, without limitation, any personal data or information;
    11. (k)interfere with, manipulate or disrupt the services of the website or servers or networks connected to the website or any other user's use and enjoyment of the website, or disobey any requirements, procedures, policies or regulations of networks connected to the website; and
    12. (l)take any action or engage in any conduct that could directly or indirectly damage, disable, overburden, or impair the website or the servers or networks connected to the website.

5. PLACING AN ORDER / RETURNS AND REFUNDS

  1. 5.1When you place an order to purchase our products, your order is only deemed an offer to purchase products. Prior to our confirmation, we retain the right to reject your order for any reason. Your order is only deemed acknowledged when you receive an email or message from us acknowledging receipt of your order.
  2. 5.2There may be instances where product/s you have chosen may not be in stock even after acknowledgment of your order. If we are unable to fulfill your order, we will contact you to refund any money advanced as part of your offer.
  3. 5.3Any returns and refunds shall be subject to our Returns and Refunds Policy, a copy of which is attached here to as Exhibit A.
  4. 5.4We reserve the right to cancel any order and refund you the price of any product/s for which you have paid without interest (in lieu of delivery or supply of such product/s), even after we have sent you an email informing that your order has been acknowledged, and payment has been received by us.
  5. 5.5Each order shall be broken down into individual items, and the offer to purchase each item, which is duly accepted by us shall constitute a separate contract of sale. As such, any complication with an item/items, including but not limited to failure to deliver an item, delivery of a defective item, or any similar complication shall not affect the confirmation with respect to the other item/s.

6. PRICE

  1. 6.1The price of any product is (except in cases of error) as displayed in our store on the website.
  2. 6.2If we discover an error in the price of a product you have ordered, we will inform you prior to the acknowledgment of your order and give you the option of proceeding with your order at the correct price or cancelling it and receiving a refund. If we (a) are unable to contact you or (b) do not receive a response from you within the period stated in our correspondence, your order will be treated as cancelled, and (if payment has been received by us) you will be refunded accordingly.

7. NO WARRANTIES

All products and data or information on our website are offered or provided on an “as-is” and “as-available” basis. We shall not be liable for minor discrepancies or inaccuracies in relation to the description or images, or any data or information on our website. Similarly, should there be any manifest inaccuracies in the data or information presented on our website, which are immediately apparent, or are clearly erroneous, you must take steps to confirm such information with us before acting on such information.

8. RISK OF TITLE

  1. 8.1Risk of damage to, or loss of, the products shall pass to you at the time of hand-off to the designated delivery service provider.
  2. 8.2Notwithstanding delivery and the passing of risk in the products or any other provision of these Terms of Sale, the title to the products shall not pass to you until we have received in cash or cleared funds or full payment of the price of the products.

9. LIMITATION OF LIABILITY

  1. 9.1We exclude all representations, warranties, conditions and terms (whether express or implied by statute, or otherwise) to the fullest extent permitted by law, including that the quality of products will meet your needs or expectations after any form of misuse, abuse, normal wear and tear, product mishandling, misguided usage and/or deviation from printed instructions. We will not be liable for damages which are not reasonably foreseeable arising out of or in connection with the order of products through our website.
  2. 9.2Where the manufacturer of the products has issued a warranty in respect of such products, you hereby agree to look solely to such manufacturer or distributor for any claims related to such warranties, and to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless against such claims.
  3. 9.3In any event, to the extent allowed by law, and notwithstanding anything contained in these Terms of Sale, our maximum aggregate liability in contract, tort (including negligence or breach of the statutory duty) or otherwise arising out of or in connection with your order and/or purchase of products shall be limited to the price of the products ordered and/or purchased from our website.
  4. 9.4Notwithstanding the foregoing, nothing in these Terms of Sale (a) excludes, restricts or modifies any condition, warranty, right, or liability implied into these terms and conditions where to do so is illegal or would render any provision hereof void; or (b) shall limit or exclude any liability for death or personal injury caused by our negligence.

10. LINKS TO THIRD-PARTY WEBSITES

From time to time, our website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse these other websites. We have no responsibility for the content of these other websites. We make no representations or warranties that these other websites do not infringe intellectual property rights of any person. We are not authorizing the reproduction of material found on these other websites.

11. INTELLECTUAL PROPERTY

  • We grant you a limited and revocable license to access and use its website. All proprietary content, trademarks, brand names, logos, and other intellectual property (“Intellectual Property”) displayed in our website are our exclusive property and where applicable, third party proprietors identified in our website.
  • No right or license is granted directly or indirectly to any party accessing our website to use or reproduce any Intellectual Property, and no party accessing our website shall claim any right, title or interest therein. By using or accessing our website you agree to comply with the relevant Intellectual Property laws that protect the website and its contents.
  • You agree not to copy, rent, sell, distribute, transmit, publicly display, modify, or create derivative works of any portion of the website or its contents. You also may not, without our prior written consent, mirror or frame any part or whole of the contents of this website on any other server or as part of any other website.

12. DATA PROTECTION

Any personal data you transmit to us will be collected, received, and processed in accordance with our Privacy Policy. By placing an order on our website, you hereby agree to the terms of our Privacy Policy. A copy of this policy can be found at our Privacy Policy.

13. NOTICES

  • Any written notice given under this Terms of Sale shall be deemed to be sufficient if it is made in the English language and sent by any of the following means:
    1. 13.1By registered mail or courier service to the addresses provided herein; or
    2. 13.2By facsimile at the numbers provided herein; or
    3. 13.3By electronic mail provided herein.
  • For notices sent to us, the following information shall be used:
    • [insert address for receipt of mail]
    • [insert fax number (if applicable)]
    • [insert email address]
  • For notices sent to you, the contact information (e.g. email address, home address, mobile phone number, and other similar information) you provided for the completion of your order shall be used.
  • Provided, however, that either you or we may change its contact information by giving a written notice to the corresponding addressee of the other party at least fifteen (15) days in advance.

14. INDEMNITY

You agree fully to indemnify, defend, and hold us, and our officers, directors, employees, agents and suppliers, harmless from and against all claims, liability, damages, losses, costs and expenses, including legal fees, arising out of any (a) breach of these Terms of Sale, (b) any liabilities arising out of the use of our website, and (c) any violation of any law or the rights of a third party, by you or by any other person accessing our website using your account and/or your personal information, unless (x) such liability, damages, or losses are caused solely by our gross neglect, or fraud, and (y) you have exhausted all means possible to avoid such liability, damages, or losses.

15. GENERAL TERMS

  1. 15.1Use of Third Parties. We may use third parties to perform several of its obligations, including, but not limited to, delivery services, inventory services, and the like. By ordering though our website, you hereby consent to the use of such third parties, and acknowledge that we do not have control over such third parties and are unable to ensure their compliance with their obligations.
  2. 15.2Waiver. Our failure to exercise or enforce any of its rights conferred in these Terms of Sale shall not be deemed to be a waiver of any such right or shall not operate to bar the exercise or enforcement thereof on any other occasion. The invalidity of any provision of these Terms of Sale shall not adversely affect the validity or enforceability of the remaining provisions.
  3. 15.3Entire Agreement. These Terms of Sale supersede all prior representations, understandings, and agreements, written or oral, between us.
  4. 15.4Severability. Any term or condition, or any part thereof, which is declared or adjudged to be illegal, invalid, prohibited or unenforceable under any applicable law in any jurisdiction shall be ineffective to the extent of such illegality, invalidity, prohibition or unenforceability without invalidating, vitiating or rendering unenforceable, the remaining terms or conditions of these Terms of Sale, and any such illegality, invalidity, prohibition or unenforceability in any jurisdiction shall not invalidate, vitiate or render unenforceable any such conditions in any other jurisdiction.
  5. 15.5Force Majeure. We shall not be liable to you for loss or damage resulting from delay or failure to perform our obligations under these Terms of Sale, either in whole or in part, if circumstances have changed beyond the reasonable contemplation of the contract of sale, such as but not limited to, when the same is due to causes beyond our reasonable control, including civil war, insurrections, strikes, riots, fires, floods, explosions, earthquakes, serious accidents or any acts of God, government regulations, epidemics, quarantine protocols, work stoppage, or labor trouble resulting in cessation, slowdown, or interruption of work. In the event of the same, our obligations herein shall be extended for the periods of such circumstances insofar as they affect the performance of our obligations under these Terms of Sale. Further, we shall have the right to cancel the sale during the existence of any of the circumstances mentioned above without any penalty whatsoever.
  6. 15.6Server downtime / Temporary Termination of Services. We reserve the right to temporarily halt the provision of services provided in its website at any time due to maintenance activities, server downtime, and internet connection problems, among other similar technical issues.
  7. 15.7Assignment. These Terms of Sale and any rights, obligations and licenses granted therein may not be assigned or transferred by you, but may be assigned or transferred by us without restriction.
  8. 15.8Governing Law. These Terms of Sale shall be governed by and construed under the laws of the [insert country]. You agree to submit to the sole and exclusive jurisdiction of the courts of [insert city], to the exclusion of all others, in relation to and/or in connection with these Terms of Sale, and/or the contract of sale.

Exhibit A

RETURNS AND REFUNDS POLICY

The following terms and conditions on the returns and refunds (“Returns and Refunds Policy”) will apply to any purchase that you make from us. If you purchase any product from us, you will be deemed to have consented to this Returns and Refunds Policy.

1. CANCELLATION OR WITHDRAWAL OF PURCHASE ORDER

  1. 1.1You may cancel or withdraw your purchase order within [1] hour from the time that you settle the payment of the amounts under the purchase order.
  2. 1.2Subject to Clause 1.3 below, you may cancel or withdraw your purchase order within [●] days from the date of the delivery of the product or commencement of the services.
  3. 1.3The following are the valid reasons for the cancellation or withdrawal of your purchase order under Clause 1.2:
    1. a.Where the product that was received is faulty or damaged;
    2. b.Where the product that was received is expired (for perishable goods);
    3. c.Where the product that was received does not match the description or pictures shown in the product listing;
    4. d.Where the product that was received is the wrong item or different from that which was purchased;
    5. e.Where the product that was received is a counterfeit item;
    6. f.In cases where the product is never delivered and/or is tagged as missing by the courier;
    7. g.Where the produce that was received is incomplete or does not have all of the accessories or additional items as listed in the product listing; and
    8. h.Where the product has not been delivered within [30] business days from the last date of the estimated date of delivery as provided to you in the confirmation of your purchase order.
  4. 1.4Notwithstanding anything to the contrary in Clauses 1.2 and 1.3 above, any products purchased from us may not be refunded or returned in the following cases:
    1. a.In case of a “change of mind,” by you;
    2. b.The product is lost or damaged due to the reasons attributable to you;
    3. c.The value of product has decreased substantially due to the use or consumption of the product;
    4. d.The value of the product has decreased substantially due to the passing of time to the extent that it is not feasible to resell such product to a third party;
    5. e.In cases where the product packaging has been damaged, where the performance, safety, or function of the purchased product has not been considerably affected; or
    6. f.In the case that we notify you that the transaction involves the sale of a customized product to be produced based on the individual order and we have obtained your prior written consent (including via emails).

2. EFFECT OF CANCELLATION OR WITHDRAWAL OF PURCHASE ORDER

  1. 2.1All refunds are conditional upon our acceptance of a valid return of the product. Subject to our acceptance of the product, we will process the refund of the product within [10] business days from the date on which the product is returned to us. In all cases, you must be able to (a) document and provide us with a photo of the condition of the product prior to its return and (b) ship the product back to us within 10 business days from the date of receipt of the product. Otherwise, you are deemed to have accepted the product and your refund request will not be accepted.
  2. 2.2Risk of damage to, or loss of, the product subject of the return and refund request shall pass to us only at the time of our actual receipt of the product. For the avoidance of doubt, any damage to the product sustained during transit shall be borne by you, and may be cause for the rejection of your refund request.
  3. 2.3We reserve our right to choose the method of the refund such as cancellation of the credit card transaction and credit to your credit card, or money transfer, etc., which may not be necessarily be the same method originally used by you to pay your purchase order.
  4. 2.4We offer no guarantee of any nature for the timeliness of the refunds reaching your account. The processing of payment may take time and it is subject to the respective banks and/or payment provider internal processing timeline.
  5. 2.5You will be responsible for any costs and expenses relating to the return of the product to us (including any and all shipping costs) whereas we will be responsible for the costs and expenses relating to the return of the product in case that the product must be returned due to the reasons solely attributable to us.
  6. 2.6The product must be returned to us in the same condition that you have received.
  7. 2.7You are required to return to us any reward points, discounts, or other benefits received in connection with the purchase in case of cancellation or withdrawal of your purchase order.

PRIVACY POLICY

1. INTRODUCTION

  • This Privacy Policy informs you of your rights and our practices regarding any personal data you provide to us. Your use of our websites, mobile applications, and services (collectively, the “Services”) involves the collection and use of your personal data. It is important for you to understand how this happens and how you may control it.
  • This Privacy Policy explains how we handle personal data collected, received, and processed in the course of your use of our Services. It also governs the collection, use and disclosure of your personal data.
  • When you use our Services, you expressly consent to us collecting, processing, using, providing to third parties, and storing your personal information, and you accept our rules and policies regarding your personal data as described in this Privacy Policy.
  • You acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, you must not use our Services. If you change your mind in the future, you may withdraw your consent to our use of your personal data in accordance with this policy by deleting your account, subject to certain data retention periods under Section 6 of this Privacy Policy.

2. INFORMATION WE COLLECT AND RECEIVE

  • During the course of your use of our Services, we may collect personal data from you, which includes, but is not limited to:
    1. (a)Identity information, such as your name, gender, and date of birth;
    2. (b)Profile information, such as your username and password;
    3. (c)Contact information, such as billing address, delivery address, email address and phone numbers;
    4. (d)Transaction information, such as bank account or payment details and other details of products that you have purchased or obtained through our Services;
    5. (e)Device and other technical information, such as internet protocol (IP) address, your login data, browser type and version, location, operating system and platform, device identifier, and other similar and/or related information on the devices you use to access the our Services;
    6. (f)Usage information, such as information on how you use our Services or view any content on our Services;
    7. (g)Marketing and communications information, such as your preferences in receiving marketing from us and our third parties, your interests, preferences, reviews, and survey responses and your communication preferences.
  • You are under no obligation to provide the information enumerated above to us; however, if you choose to withhold the information or to revoke permission for us to receive the information, we may be unable to provide certain aspects of our Services to you.
  • During the course of your use of our Services, we may receive personal data from you in the following situations:
    1. (a)When you create an account with us (“Account”);
    2. (b)When you log in to your account;
    3. (c)When you submit any offer to purchase any products available on our Services;
    4. (d)When you use any of the features or functions available on our Services;
    5. (e)When you record any user-generated content which is uploaded on the website or app (e.g. review of products purchased from our site);
    6. (f)When you use the chat function on the website or app;
    7. (g)When you subscribe to our publications or marketing collaterals;
    8. (h)When you enter a competition, promotion, or survey;
    9. (i)When you interact with us offline, including when you interact with our outsourced customer service agents.

3. HOW WE USE PERSONAL YOUR PERSONAL DATA

HOW WE USE PERSONAL YOUR PERSONAL DATA
Personal Information Use
Identity and profile information We use this information to create an account on our Services for you.
Contact and transaction information We use this information to process your orders/purchases on our Services for you.
Device, usage, and other technical information. We use your device information to improve our services, including the functionality of our Services on different devices.
Marketing and communications information. We use this information to send you marketing and communications in relation to our various promotions and offerings.

4. HOW WE STORE AND SHARE YOUR PERSONAL DATA

  • In order to for us to provide you with our Services, your personal data will be accessible from and will be processed on our servers. Our servers may be located outside your jurisdiction.
  • We share your personal data with selected third parties in and outside your country, including:
    1. (a)third parties that provide services in support of our Services, including but not limited to providers of cloud services, shopping mall platform services and courier and delivery services, that process information identified in this policy on their servers for the purpose of providing the Services. All such third-party service providers are prohibited from using your personal information for any purpose other than providing us with their services. Further, this sharing of personal information to outsourced services providers shall be covered by an Outsourcing Agreement that is compliant with data privacy laws, rules, and regulations.
    2. (b)related group companies with whom we share your personal information to operate the Services. All related group companies may only use your personal information in accordance with this privacy policy. Further, sharing of personal information with related group companies shall be covered by a Data Sharing Agreement that is compliant with data privacy laws, rules, and regulations.
    3. (c)social media platforms and networks, such as Facebook and Twitter that offer functionalities, plugins, widgets, or tools in connection with our website or mobile application (e.g., to log into an account, or to share content with your friends and followers on social media). If you choose to use these functionalities, plugins, widgets, or tools, certain information may be shared with or collected by those social media companies—for more information about what information is shared or collected, and how it is used, see the applicable social media company’s privacy policy.
    4. (d)law enforcement agencies, public authorities, or other judicial bodies and organizations.We disclose information when legally required to do so, or if we believe in good faith that such use is reasonably necessary to:
      1. i.comply with a legal obligation, process, or request;
      2. ii.enforce our terms of service and other agreements, policies, and standards, including investigation of any potential violation thereof;
      3. iii.detect, prevent or otherwise address security, fraud or technical issues; or
      4. iv.protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law (including exchanging information with other companies and organizations for the purposes of fraud protection); and
    5. (e)parties to business transactions. We will disclose information to a third party if we sell, buy, merge, or partner with other companies or businesses; sell some or all of our assets; or undergo a reorganization, bankruptcy, or liquidation; or otherwise undertake a business transaction. As part of these transactions, user information may be shared, or transferred, and it may be subsequently used by a third part.
  • We respect your privacy and we will not transfer or convey your personal data to any third party, unless as part of a legitimate business transaction as described in this Section 4. We may disclose data and aggregate statistics about users of our Services and sales to prospective partners, advertisers, sponsors and other reputable third parties in order to describe our Services, deliver targeted advertisements or for other lawful purposes, but these data and statistics will be anonymized and shall not include information which can be used to identify you.

5. THE SECURITY OF YOUR PERSONAL DATA

  • We are committed to maintaining the privacy and integrity of your personal data no matter where it is stored. We have information security and access policies that limit access to our systems and technology. We also protect data through the use of technological protection measures such as encryption. Your personal data will remain subject to our technical and organizational controls and our policies and procedures (including this Privacy Policy). We also follow generally accepted industry standards to protect the information transmitted to us over the Internet, both during transmission and once we receive it. Sensitive information (such as credit card numbers) may be encrypted using secure socket layer technology (SSL).
  • Despite our best efforts, you should note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
  • It is important that you also protect yourself against unauthorized access of your Account and information by choosing your password carefully (in accordance with our requirements for nominating a password such as minimum number of characters, special characters, and capitalizations.) and keeping your password and Account secure (e.g. by signing out after using our Services).

6. DATA RETENTION

  • We may retain your personal data as described below (except if otherwise required to be retained by applicable law).
    DATA RETENTION
    Personal Information Retention Policy
    Identify information Stored for the lifetime of your use of the Services (i.e. until account deletion in accordance with your request).
    Contact information Stored for the lifetime of your use of the Services (i.e. until account deletion in accordance with your request).
    Transaction information Stored for the lifetime of your use of the Services (i.e. until account deletion in accordance with your request) and for at least 10 years from the date of the transaction.
    Device and other technical information/Usage information Stored for the lifetime of your use of the Services (i.e. until account deletion in accordance with your request) and then for seven years from the date of account deletion.
    Marketing and communications information Stored for the lifetime of your use of the Services (i.e. until account deletion in accordance with your request) and then for seven years from the date of account deletion.
  • Your personal data will be stored with us until the end of its life cycle (as set out in the retention policy above). When destroying personal data, measures will be taken to make the personal data irrecoverable or irreproducible, and electronic files which contain personal data will be deleted permanently using a technical method which makes the files irreproducible.
  • In the event that the processing and retention period have terminated, but personal data is required to be retained continuously for other reasons including for the purposes as prescribed under applicable laws, the relevant personal data will be stored and maintained separately from other types of personal data.

7. YOUR RIGHTS

  • Under the pertinent data privacy laws, rules, and regulations, you have the following rights:
    1. (a)Right to be informed. You shall have the right to be notified and furnished with information indicated in this Privacy Policy before the entry of your personal data into our data processing system or at the next practical opportunity.
    2. (b)Right to object.You shall have the right to object to the processing of your personal information. When you object or withhold consent, we shall no longer process your personal data, unless:
      1. i.the personal data is needed pursuant to a legal process (such as a subpoena);
      2. ii.the collection and processing are for obvious purposes, including, when it is necessary for the performance of or in relation to a contract or service to which you have bound yourself; or
      3. iii.your personal information is being collected and processed as a result of a legal obligation.
    3. (c)Right to access.You have the right to reasonable access to, upon demand, the following:
      1. i.contents of your personal information that were processed;
      2. ii.sources from which your personal information were obtained;
      3. iii.names and addresses of recipients of your personal information;
      4. iv.manner by which such data were processed;
      5. v.reasons for the disclosure of the personal data to recipients, if any;
      6. vi.information on automated processes where the data will, or is likely to, be made as the sole basis for any decision that significantly affects or will affect the data subject;
      7. vii.date when his or her personal information concerning the data subject were last accessed and modified; and
      8. viii.the designation, name or identity, and address of the personal information controller.
    4. (d)Right to rectification. You have the right to dispute the inaccuracy or error in the personal information and have us correct it within a reasonable period, unless the request is vexatious or otherwise unreasonable. If the personal information has been corrected, we shall ensure the accessibility of both the new and the retracted information and the simultaneous receipt of the new and the retracted information by the intended recipients thereof. Provided, that recipients or third parties who have previously received such processed personal data shall be informed of its inaccuracy and its rectification, upon your reasonable request.
    5. (e)Right to erasure or blocking.You shall have the right to suspend, withdraw or order the blocking, removal or destruction of your personal information from our filing system.
      1. i.This right may be exercised upon your discovery and substantial proof of any of the following:
      2. ii.your personal data is incomplete, outdated, false, or unlawfully obtained;
      3. iii.your personal data is being used for purpose not authorized by you;
      4. iv.your personal data is no longer necessary for the purposes for which they were collected;
      5. v.you withdraw consent or object to the processing, and there is no other legal ground or overriding legitimate interest for the processing;
      6. vi.your personal data concerns private information that is prejudicial to you, unless justified by freedom of speech, of expression, or of the press or otherwise authorized;
      7. vii.the processing is unlawful; or
      8. viii.we violated your rights.

8. THIRD PARTY SITES AND RESOURCES

Our Services may, from time to time, contain links to external sites or resources which are operated by third parties. We have no control over the content and privacy practices of such sites or resources. You are advised to review the privacy policies of these sites and resources operated by third parties and understand how your information may be used by those third parties.

9. CONTACT US

  • If you have any questions, complaints, concerns, or comments on our Privacy Policy, we welcome you to contact us through the following details:
    • Timbain, Calaca, Batangas
    • Email: ammerch.minishop@gmail.com
    • Contact No: 639956713800
    • Attention: Data Protection Officer

10. CHANGES TO THIS PRIVACY POLICY

  • We may update this Privacy Policy from time to time and all changes will be posted here. If we believe that the changes are material, we will notify you of the changes by posting a notice on our Services or by email.
  • You are responsible for reviewing the changes which we make this Privacy Policy. Your continued use of our Services constitutes your acceptance of the updated Privacy Policy.

PRIVACY POLICY

1. INTRODUCTION




  • This Privacy Policy informs you of your rights and our practices regarding any personal data you provide to us. Your use of our websites, mobile applications, and services (collectively, the “Services”) involves the collection and use of your personal data. It is important for you to understand how this happens and how you may control it.

  • This Privacy Policy explains how we handle personal data collected, received, and processed in the course of your use of our Services. It also governs the collection, use and disclosure of your personal data.

  • When you use our Services, you expressly consent to us collecting, processing, using, providing to third parties, and storing your personal information, and you accept our rules and policies regarding your personal data as described in this Privacy Policy.

  • You acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, you must not use our Services. If you change your mind in the future, you may withdraw your consent to our use of your personal data in accordance with this policy by deleting your account, subject to certain data retention periods under Section 6 of this Privacy Policy.



2. INFORMATION WE COLLECT AND RECEIVE




  • During the course of your use of our Services, we may collect personal data from you, which includes, but is not limited to:


    1. (a)Identity information, such as your name, gender, and date of birth;

    2. (b)Profile information, such as your username and password;

    3. (c)Contact information, such as billing address, delivery address, email address and phone numbers;

    4. (d)Transaction information, such as bank account or payment details and other details of products that you have purchased or obtained through our Services;

    5. (e)Device and other technical information, such as internet protocol (IP) address, your login data, browser type and version, location, operating system and platform, device identifier, and other similar and/or related information on the devices you use to access the our Services;

    6. (f)Usage information, such as information on how you use our Services or view any content on our Services;

    7. (g)Marketing and communications information, such as your preferences in receiving marketing from us and our third parties, your interests, preferences, reviews, and survey responses and your communication preferences.



  • You are under no obligation to provide the information enumerated above to us; however, if you choose to withhold the information or to revoke permission for us to receive the information, we may be unable to provide certain aspects of our Services to you.

  • During the course of your use of our Services, we may receive personal data from you in the following situations:


    1. (a)When you create an account with us (“Account”);

    2. (b)When you log in to your account;

    3. (c)When you submit any offer to purchase any products available on our Services;

    4. (d)When you use any of the features or functions available on our Services;

    5. (e)When you record any user-generated content which is uploaded on the website or app (e.g. review of products purchased from our site);

    6. (f)When you use the chat function on the website or app;

    7. (g)When you subscribe to our publications or marketing collaterals;

    8. (h)When you enter a competition, promotion, or survey;

    9. (i)When you interact with us offline, including when you interact with our outsourced customer service agents.





3. HOW WE USE PERSONAL YOUR PERSONAL DATA



















HOW WE USE PERSONAL YOUR PERSONAL DATA
Personal Information Use
Identity and profile information We use this information to create an account on our Services for you.
Contact and transaction information We use this information to process your orders/purchases on our Services for you.
Device, usage, and other technical information. We use your device information to improve our services, including the functionality of our Services on different devices.
Marketing and communications information. We use this information to send you marketing and communications in relation to our various promotions and offerings.


4. HOW WE STORE AND SHARE YOUR PERSONAL DATA




  • In order to for us to provide you with our Services, your personal data will be accessible from and will be processed on our servers. Our servers may be located outside your jurisdiction.

  • We share your personal data with selected third parties in and outside your country, including:


    1. (a)third parties that provide services in support of our Services, including but not limited to providers of cloud services, shopping mall platform services and courier and delivery services, that process information identified in this policy on their servers for the purpose of providing the Services. All such third-party service providers are prohibited from using your personal information for any purpose other than providing us with their services. Further, this sharing of personal information to outsourced services providers shall be covered by an Outsourcing Agreement that is compliant with data privacy laws, rules, and regulations.

    2. (b)related group companies with whom we share your personal information to operate the Services. All related group companies may only use your personal information in accordance with this privacy policy. Further, sharing of personal information with related group companies shall be covered by a Data Sharing Agreement that is compliant with data privacy laws, rules, and regulations.

    3. (c)social media platforms and networks, such as Facebook and Twitter that offer functionalities, plugins, widgets, or tools in connection with our website or mobile application (e.g., to log into an account, or to share content with your friends and followers on social media). If you choose to use these functionalities, plugins, widgets, or tools, certain information may be shared with or collected by those social media companies—for more information about what information is shared or collected, and how it is used, see the applicable social media company’s privacy policy.

    4. (d)law enforcement agencies, public authorities, or other judicial bodies and organizations.We disclose information when legally required to do so, or if we believe in good faith that such use is reasonably necessary to:


      1. i.comply with a legal obligation, process, or request;

      2. ii.enforce our terms of service and other agreements, policies, and standards, including investigation of any potential violation thereof;

      3. iii.detect, prevent or otherwise address security, fraud or technical issues; or

      4. iv.protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law (including exchanging information with other companies and organizations for the purposes of fraud protection); and



    5. (e)parties to business transactions. We will disclose information to a third party if we sell, buy, merge, or partner with other companies or businesses; sell some or all of our assets; or undergo a reorganization, bankruptcy, or liquidation; or otherwise undertake a business transaction. As part of these transactions, user information may be shared, or transferred, and it may be subsequently used by a third part.



  • We respect your privacy and we will not transfer or convey your personal data to any third party, unless as part of a legitimate business transaction as described in this Section 4. We may disclose data and aggregate statistics about users of our Services and sales to prospective partners, advertisers, sponsors and other reputable third parties in order to describe our Services, deliver targeted advertisements or for other lawful purposes, but these data and statistics will be anonymized and shall not include information which can be used to identify you.



5. THE SECURITY OF YOUR PERSONAL DATA




  • We are committed to maintaining the privacy and integrity of your personal data no matter where it is stored. We have information security and access policies that limit access to our systems and technology. We also protect data through the use of technological protection measures such as encryption. Your personal data will remain subject to our technical and organizational controls and our policies and procedures (including this Privacy Policy). We also follow generally accepted industry standards to protect the information transmitted to us over the Internet, both during transmission and once we receive it. Sensitive information (such as credit card numbers) may be encrypted using secure socket layer technology (SSL).

  • Despite our best efforts, you should note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

  • It is important that you also protect yourself against unauthorized access of your Account and information by choosing your password carefully (in accordance with our requirements for nominating a password such as minimum number of characters, special characters, and capitalizations.) and keeping your password and Account secure (e.g. by signing out after using our Services).



6. DATA RETENTION




  • We may retain your personal data as described below (except if otherwise required to be retained by applicable law).



















    DATA RETENTION
    Personal Information Retention Policy
    Identify information Stored for the lifetime of your use of the Services (i.e. until account deletion in accordance with your request).
    Contact information Stored for the lifetime of your use of the Services (i.e. until account deletion in accordance with your request).
    Transaction information Stored for the lifetime of your use of the Services (i.e. until account deletion in accordance with your request) and for at least 10 years from the date of the transaction.
    Device and other technical information/Usage information Stored for the lifetime of your use of the Services (i.e. until account deletion in accordance with your request) and then for seven years from the date of account deletion.
    Marketing and communications information Stored for the lifetime of your use of the Services (i.e. until account deletion in accordance with your request) and then for seven years from the date of account deletion.


  • Your personal data will be stored with us until the end of its life cycle (as set out in the retention policy above). When destroying personal data, measures will be taken to make the personal data irrecoverable or irreproducible, and electronic files which contain personal data will be deleted permanently using a technical method which makes the files irreproducible.

  • In the event that the processing and retention period have terminated, but personal data is required to be retained continuously for other reasons including for the purposes as prescribed under applicable laws, the relevant personal data will be stored and maintained separately from other types of personal data.



7. YOUR RIGHTS




  • Under the pertinent data privacy laws, rules, and regulations, you have the following rights:


    1. (a)Right to be informed. You shall have the right to be notified and furnished with information indicated in this Privacy Policy before the entry of your personal data into our data processing system or at the next practical opportunity.

    2. (b)Right to object.You shall have the right to object to the processing of your personal information. When you object or withhold consent, we shall no longer process your personal data, unless:


      1. i.the personal data is needed pursuant to a legal process (such as a subpoena);

      2. ii.the collection and processing are for obvious purposes, including, when it is necessary for the performance of or in relation to a contract or service to which you have bound yourself; or

      3. iii.your personal information is being collected and processed as a result of a legal obligation.



    3. (c)Right to access.You have the right to reasonable access to, upon demand, the following:


      1. i.contents of your personal information that were processed;

      2. ii.sources from which your personal information were obtained;

      3. iii.names and addresses of recipients of your personal information;

      4. iv.manner by which such data were processed;

      5. v.reasons for the disclosure of the personal data to recipients, if any;

      6. vi.information on automated processes where the data will, or is likely to, be made as the sole basis for any decision that significantly affects or will affect the data subject;

      7. vii.date when his or her personal information concerning the data subject were last accessed and modified; and

      8. viii.the designation, name or identity, and address of the personal information controller.



    4. (d)Right to rectification. You have the right to dispute the inaccuracy or error in the personal information and have us correct it within a reasonable period, unless the request is vexatious or otherwise unreasonable. If the personal information has been corrected, we shall ensure the accessibility of both the new and the retracted information and the simultaneous receipt of the new and the retracted information by the intended recipients thereof. Provided, that recipients or third parties who have previously received such processed personal data shall be informed of its inaccuracy and its rectification, upon your reasonable request.

    5. (e)Right to erasure or blocking.You shall have the right to suspend, withdraw or order the blocking, removal or destruction of your personal information from our filing system.


      1. i.This right may be exercised upon your discovery and substantial proof of any of the following:

      2. ii.your personal data is incomplete, outdated, false, or unlawfully obtained;

      3. iii.your personal data is being used for purpose not authorized by you;

      4. iv.your personal data is no longer necessary for the purposes for which they were collected;

      5. v.you withdraw consent or object to the processing, and there is no other legal ground or overriding legitimate interest for the processing;

      6. vi.your personal data concerns private information that is prejudicial to you, unless justified by freedom of speech, of expression, or of the press or otherwise authorized;

      7. vii.the processing is unlawful; or

      8. viii.we violated your rights.







8. THIRD PARTY SITES AND RESOURCES



Our Services may, from time to time, contain links to external sites or resources which are operated by third parties. We have no control over the content and privacy practices of such sites or resources. You are advised to review the privacy policies of these sites and resources operated by third parties and understand how your information may be used by those third parties.



9. CONTACT US




  • If you have any questions, complaints, concerns, or comments on our Privacy Policy, we welcome you to contact us through the following details:


    • Timbain, Calaca, Batangas

    • Email: ammerch.minishop@gmail.com

    • Contact No: 639956713800

    • Attention: Data Protection Officer





10. CHANGES TO THIS PRIVACY POLICY




  • We may update this Privacy Policy from time to time and all changes will be posted here. If we believe that the changes are material, we will notify you of the changes by posting a notice on our Services or by email.

  • You are responsible for reviewing the changes which we make this Privacy Policy. Your continued use of our Services constitutes your acceptance of the updated Privacy Policy.

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