We accept the following forms of payment:
- Bank transfer
- Ewallet transfer (Gcash, Grabpay, Shopepay)
- OTC Remittances
- Debit / Credit Card via Xendit PH

IMPORTANT:

For customers who wish to pay through Debit / Credit card payments, we have partnered with Xendit PH to process payments. With regards to this, please note that we will incure an "admin fee" for every transaction and VAT charges on top of the total amount to be paid. It is 10% of the total amount to be paid. 

• Shipping method : Selected by customer
• Shipping area : Nationwide
• Shipping fee : Selected by customer
• Shipping method : 3 - 7 days
• Shipping guide : 1. All pre-orders will be under Normal ETA (3 to 4 weeks) AFTER sorting, repacking and consolidation in Korea.
  2. Once arrived, all items will be disinfected to ensure safety for atleast 24 hours.
  3. After sorting and repackaging, orders will be sent to each customer
  
  Couriers:
  Byaheros Express 
  - Safe
  -  Can ship Nationwide.
  - Can ship posters in tube at a reasonable price provided that the poster can fit a 21" tube or if 21" tube is available
  - Incase of shipping fee higher than the actual fee, it will be returned back to customer's account or bank account (less the parcel insurance fee) whichever is more  convinient
  - Incase of shipping fee lower than the actual fee, it will be collected upon delivery together with the parcel insurance fee. 
  
  J&T Express
  - Fast
  -  Can ship nationwide
  - Preferred for customers without Byaheros/LBC/Manong branches nearby
  - For orders with no poster tube or albums with a folded poster
  - Incase of shipping fee higher than the actual fee, it will be returned back to customer's account or bank account (less the parcel insurance fee) whichever is more  convinient
  - Incase of shipping fee lower than the actual fee, we will ship it via another courier
  
  LBC Express (Branch Pick Up)
  - Safe
  -  Can ship nationwide
  - For customers without a regular schedule/time to receive orders ontime
  - For orders with no poster tube or albums with a folded poster
  - Incase of shipping fee higher than the actual fee, it will be returned back to customer's account or bank account (less the parcel insurance fee) whichever is more  convinient
  - Incase of shipping fee lower than the actual fee, it will be collected upon delivery together with the parcel insurance fee. 
  
  LBC Express (Home Delivery)
  - Safe
  -  Can ship nationwide
  - Preferred for customers who can receive orders anytime
  -For orders with no poster tube or albums with a folded poster
  - Incase of shipping fee higher than the actual fee, it will be returned back to customer's account or bank account (less the parcel insurance fee) whichever is more convinient.
  - Incase of shipping fee lower than the actual fee, it will be collected upon delivery together with the parcel insurance fee. 
  
  

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued after order verification/inspection.

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay,
-the ordered item is out of stock, or
-missuse of coupons